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Neuways Partners:

Our core services

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Download Our Brochure

Download our Brochure

Discover how Neuways can help your business manage its IT Support and cyber security, advise on your technology strategy to achieve your growth plans and implement a successful ERP system increase efficiency and productivity.

There is a widely acknowledged technical skills shortage in the UK and many businesses, of all sizes, are turning to a fully managed IT support model to ensure they are both safe and productive. But this doesn’t mean we can’t work with your in house teams to ensure the best solutions possible for your business.

Technology is who we are and what we do – our brochures takes you through each of our services clearly and in plain English, why not download it now and see if we can help you resolve any of the challenges you currently have within your business.

What makes our IT
Support Helpdesk great?

8.5 Seconds Average
Waiting Time

100% SLAs Met

300+ Supported
Businesses

40+ Dedicated
Technicians

364 Days Available
Per Year

100% UK-Based
Real People

Get in touch

What our customers say:

  • We are very glad we were advised to change to Microsoft Office 365 before lockdown, Team meetings have been invaluable for daily huddles and one-to-one meetings.

    – Rick Oliver, Business Development Manager
  • In short, I would have no hesitation in recommending Neuways for a company’s IT support and data back up plans. They are sufficiently large enough to cope with most sized companies and do it well.

    – Mick Clark, Managing Director
  • Neuways are an incredibly reliable & responsive IT partner who work with us to understand our business needs and collaborate to find the right solution and have a very flexible, efficient and professional support team.

    – Claire Paterson, Executive Assistant
  • If we didn’t have the Datto recovery device, it is estimated that we would have been down for at least 3 working days whilst we found and installed a replacement server. This downtime would have had a circa £600k negative effect on the business, which for any company can be detrimental to survival.

    – Jess Reynolds, Executive Assistant
  • Everything was communicated and clear. We went through all options available to us for our new environment, and we received advice and guidance on what would be best for our business based on our requirements and budgets.

    – Mark Penprase, 361 Degrees
  • We had a visit from one of the Neuways Directors who introduced himself and his company, listened to our concerns and the issues we were experiencing.

    He clearly explained the options that were available to us, without the hard sell, and we felt comfortable and reassured by our meeting.

    Ruth Hurley, Director
  • Neuways being able to adjust rapidly to our business requirements is very important. Texon has gone through many transitional periods over the last 10 years. Business requirements changing regularly and at short notice, make the ability to manage IT processes much more difficult. Neuways have always delivered without exception, whether that be through ad-hoc projects, general development or the increase security threat landscape.

    Darren Butler, Group IT Manager
  • “I would like to take this opportunity to say how impressed we are with Neuways and their technicians. They have been extremely helpful with our terminal server migration, remaining professional and courteous throughout, making the migration a very pleasant and professionally managed task. It has been a pleasure to work with Neuways.”

    Dave Tallamy, General Manager, Kingfisher Packaging
  • “Neuways were able to demonstrate how their expertise in managed IT support services could benefit our business while sharing aligned values such as honesty and integrity. The team at Neuways have understood what is important to MIDFIX and developed a service to support our needs. Their people make the difference, providing expertise with a high level of customer service.”

    Paul Brough, Operations Manager, MIDFIX

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