Armorgard, based in Hampshire, has been in strategic partnership with Neuways for 8 years. As a supplier of market-leading products for secure storage, efficient manual handling, and site safety, Armorgard knows the importance of maintaining a high-quality security standard, which is why they trusted Neuways with their IT needs.
A Strategic Partnership
In 2017, Neuways supplied Armorgard with a Datto Business Continuity & Disaster Recovery (BCDR) solution. This was part of their ongoing contingency planning strategy, ensuring that if a disaster struck, their business could continue to run as normal.
Ideally, it would never need to be used.
But in early 2019, it did.
Business Continuity in Practise
In January 2019, Armorgard suffered a hardware failure, taking their server offline and leaving staff without access to their emails, server, and even their finance and accounting system.
This meant that no orders could be fulfilled, and business operations were limited.
Fortunately, because Armorgard had invested in their Datto BCDR device, interruptions were kept to a minimum and their systems were back online within a few short hours of the initial failure.
Whether a hardware failure, cyber attack, power outage, or a natural disaster such as a flood – the damage caused by downtime can be enormous. It’s estimated that, on average, downtime can even cost some businesses up to £110,000 per hour.
With this in mind, it’s easy to see how 90% of companies without a BCDR plan go out of business following a disaster – the longer the downtime, the more costly the damage.
Ultimately, this disaster could have been fatal for a business like Armorgard, and this is where the contingency measures of a product like Datto show their value.
Professionalism provided by Neuways
Neuways prides itself on proactive, professional planning, and approaches IT with a security-first strategic approach.
When Neuways initially began working on business continuity for Armorgard, they roadmapped a comprehensive five-step plan:
