MIDFIX have supplied the building services industry with a range of cable and pipe supports for nearly 50 years. The family-owned business is based in Nottingham and has its own in-house engineering design team and fabrication workshop which produces bespoke solutions for its customers.
Around five years ago, the MIDFIX team knew they needed an improvement in their level of IT support to allow their growth to continue and to safeguard their business. They were searching for an experienced Managed Service Provider to help support their business and turned to Neuways to deliver this.
Since forming a partnership with Neuways, MIDFIX have benefitted from several different IT services. From Dark Web monitoring to Business Continuity and Disaster Recovery plans, Neuways have helped MIDFIX to grow securely since becoming their technology partner.
This has been achieved through Neuways focusing on MIDFIX’s needs and business objectives – getting a 360-degree view of the business. Neuways took the time to find out what is important to MIDFIX and how IT solutions can help them achieve.
Neuways’ Business Development Director, Michelle Catterall, said: “With MIDFIX, as with every new customer, we invested time into fully understanding their needs and objectives as a business. With that knowledge, we devised a bespoke IT strategy that went hand-in-hand with MIDFIX’s business strategy – using the best IT solutions to help them achieve continued growth.”