The idea behind the change by Microsoft is to make Microsoft Teams the singular destination for communications. Be it, text-based, audio or video calls, Teams will be the place for users to go. The move also simplifies purchasing for SMEs. As a result, the Microsoft Teams Phone with Calling Plan bundle is the cloud-based solution to make Teams even more powerful and flexible.
Both free and charged phone numbers can be set up. Other features include call menus to help callers reach their desired department, and call queues for high-traffic phone numbers. In addition to this users can be given their own phone numbers, enabling them to receive calls directly – all through the Microsoft Teams Phone with Calling Plan bundle.
Existing users of Business Voice will be able to renew their subscriptions until 30th June 2022, or simply switch to the Teams Phone with Calling Plan option, instead.
To discuss what this means for your business’s own Microsoft communication plans, contact the experts at Neuways. Call us on 01283 753 333 or email firstname.lastname@example.org.