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AI: The Good, The Bad
and the Ugly

The future of business is here in the form of Artificial Intelligence (AI). However, Business leaders need to understand how it can benefit your business IF used correctly - and that is a big IF. Below, Neuways examines the good, the bad and the ugly about Artificial Intelligence.

Why your business can benefit from using AI tools; if used correctly...

The GOOD side of using AI in business

Efficiency

AI accelerates the completion of repetitive tasks, enhancing productivity by freeing up human resources to focus on more critical aspects in the workplace.

Cost Savings

Research into AI indicates that businesses leveraging generative AI witness significant cost saving measures, across production, logistics, and customer service.

Personalisation

AI tailor websites and product recommendations based on individual data. This is a benefit as 80% of consumers prefer personalised experiences.

Decision-Making

Businesses can use AI to analyse vast sets of customer data, forecast trends - therefore gaining a competitive advantage in their respective markets.

Enhanced Security

By scrutinising data, AI empowers cyber security professionals to identify potential risks and strengthen their defences against cyber criminals.

Accessibility

AI simplifies accessibility testing, helping developers to optimise products for diverse groups. It also helps teams to communicate with users externally.

The BAD side of using AI within your business

Job Displacement

As AI automates various tasks, there's a legitimate fear that human workers may lose their jobs to AI-driven systems. While some argue that new job roles will emerge, the reality remains that existing roles could be displaced or fundamentally altered.

Compliance Challenges

AI uses a lot of data to work. which results in worries about keeping that data private. Also, with some of the algorithms AI uses, it is hard to understand how they work. This lack of transparency leaves companies open to unexpected problems.

Cost of Development

If a company did want to develop its own AI, the costs of research, coding, teaching, and implementation are far higher than almost any SME can afford. This is why we advise to always use AI tools that have been tried and tested by Neuways.

Ethical Bias

AI’s are built by humans, and human beings have biases, whether intentional or not. This means, depending on the data sets they’re trained on, AI algorithms will reflect these biases onto the users. Use AI tools recommended by experts.

Environmental Impact

The environmental impact of AI often goes overlooked. While AI holds potential for climate monitoring and mitigation efforts, training a single AI model can emit substantial carbon dioxide, contributing to environmental degradation.

Lack of Human Empathy

Whilst AI allows businesses to personalise the user experience for prospects and customers - it does mean that content and customer service lacks a personal touch if using AI technology, Carefully choose which operation to use AI in your business.

The UGLY side of using AI in your business

Confidential Data Exposure

Some companies have banned AI internally, which serves as a cautionary tale for businesses considering the adoption of AI, especially when dealing with sensitive data. While AI offers numerous benefits, the potential risks to data privacy and security must be carefully considered and mitigated. It's crucial for organisations to implement stringent security measures to safeguard sensitive information and ensure compliance with regulatory requirements.

Internal Privacy Issues

AI isn't ready to be used by all businesses. For those with limited experience on using AI; there are privacy issues which will cause a wide variety of issues for organisations of all sizes. In a similar way to limiting administration access, those using AI tools like ChatGPT and Bard need to be trained and aware of the ugly side of AI.
Using these tools for reporting and statistics can lead to hackers and cyber criminals using new methods to steal sensitive data and strategies.

It Aids Cyber Criminals

Cyber criminals leverage AI in various ways: they can swiftly develop new malware with vulnerabilities or methods to evade detection. Additionally, AI facilitates the creation of sophisticated phishing attacks, increasing their volume, thereby challenging traditional detection methods. A phishing attack is no longer easy to spot due to spelling errors in the email body, as AI helps with spelling and grammar corrections when the hacker is not using their first language.

Latest AI News

Become Cybersafe: Listen to our Cybersafe Digest Podcast

Become Cybersafe: Listen to our Cybersafe Digest Podcast

Read More

What is AI, Really?

Cut through the hype with a simple, clear explanation of Artificial Intelligence. Cover the basics of machine learning and different types of AI

The Potential of AI

Discover the amazing potential of AI to transform businesses. Learn about AI-powered efficiency, innovation, and customer insight.

The Challenges of AI

Explore the ethical dilemmas, potential biases, and risks associated with AI. Learn to navigate AI implementation responsibly.

AI Gone Wrong: The Ugly Truth

Uncover the unintended consequences of AI, from algorithm bias to job displacement. Learn how to identify potential pitfalls before they damage your business.

AI Tools used in Business

ClickUp

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Chat
GPT

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Dall-E

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Jasper AI

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Claude 2

Affiliate link here

Copilot

Affiliate Link Here

Google
Gemini

Affiliate Linkhere

Chatspot

Affiliate Link Here

synthesia

Affiliate Link Here

AI FAQ's

A detailed answer to provide information about your business, build trust with potential clients, and help convince the visitor that you are a good fit for them.
A detailed answer to provide information about your business, build trust with potential clients, and help convince the visitor that you are a good fit for them.
A detailed answer to provide information about your business, build trust with potential clients, and help convince the visitor that you are a good fit for them.
A detailed answer to provide information about your business, build trust with potential clients, and help convince the visitor that you are a good fit for them.
A detailed answer to provide information about your business, build trust with potential clients, and help convince the visitor that you are a good fit for them.
A detailed answer to provide information about your business, build trust with potential clients, and help convince the visitor that you are a good fit for them.
A detailed answer to provide information about your business, build trust with potential clients, and help convince the visitor that you are a good fit for them.
A detailed answer to provide information about your business, build trust with potential clients, and help convince the visitor that you are a good fit for them.

Worried about the potential threats of AI?

Contact Neuways to see how we can help improve your business through AI, or understand any concerns about using AI within your business.

Frequently Asked Questions

As a leading IT and technology provider, we offer three core services, all of which have additional add-ons. We offer Managed IT Support, Business Central implementation and consultation, as well as Managed Cyber Security. Call us on 01283 753333 if you are interested in any of our services.

Contact us

Support: 01283 753300

Business Development: 01283 753333

Purchasing: 01283 753322

Admin and Accounts: 01283 753311

Email: hello@neuways.com

Managed IT support is a comprehensive solution where an expert IT provider, like Neuways, handles your technology infrastructure. This includes proactive monitoring, maintenance, cyber security, and support.

Yes we do. Your business needs Cyber Security due to the increasing number of cyber threats that are affecting businesses in all industries. If your business has data and technology systems implemented, you will need Managed Cyber Security.

Yes we can. We have our own dedicated Microsoft Dynamics 365 Business Central teams who work to ensure that we can implement the right systems and solutions into your website that are absolute right for you. 

Exclaimer Pro is a dynamic email signature that helps clients to switch and change around email signatures so that clients are able to advertise different offers and brands to a variety of email recipients. Administrators can also manage user emails internally, meaning the user does not have to touch their own email signature.

We offer Managed Security Training to help employees spot email phishing attacks, spear phishing attacks and vishing attacks. We also help train clients on how to use the various pieces of software we provide to clients, like Exclaimer Pro, Business Central and Cybersafe software.

We are a Managed IT Support provider based in Derby, East Midlands. However, we cover so many areas including the whole of the UK, Europe, and America. We are always willing to travel and send our expert technicians to ensure you have the best experience. 

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