Close this search box.

New tool to report malicious emails available

Table of Contents

[fusion_builder_container type=”flex” hundred_percent=”no” equal_height_columns=”no” menu_anchor=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” background_color=”” background_image=”” background_position=”center center” background_repeat=”no-repeat” fade=”no” background_parallax=”none” parallax_speed=”0.3″ video_mp4=”” video_webm=”” video_ogv=”” video_url=”” video_aspect_ratio=”16:9″ video_loop=”yes” video_mute=”yes” overlay_color=”” video_preview_image=”” border_color=”” border_style=”solid” padding_top=”” padding_bottom=”” padding_left=”” padding_right=””][fusion_builder_row][fusion_builder_column type=”1_1″ layout=”1_1″ background_position=”left top” background_color=”” border_color=”” border_style=”solid” border_position=”all” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding_top=”” padding_right=”” padding_bottom=”” padding_left=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” center_content=”no” last=”true” min_height=”” hover_type=”none” link=”” border_sizes_top=”” border_sizes_bottom=”” border_sizes_left=”” border_sizes_right=”” first=”true”][fusion_text]

Malicious emails and cyber crime have cost organisations over £5 million in the last 13 months alone. Now, though, the National Cyber Security Centre (NCSC) are offering their support, through the option of a single-click button that allows anyone to report dodgy communications directly to them. 

Phishing email campaigns are rampant nowadays, as our weekly Neu Threats cyber security awareness bulletin points out. Unfortunately, the cyber criminals operating the scams are not holding back though, as the number of ransomware attacks so far in 2021 has exceeded the entire of 2020 already. 

While the general public could already forward malicious emails to the NCSC’s Suspicious Email Reporting Service (SERS), it is hoped that the simplifying of the reporting process to just one click of a button will encourage more widespread use among users. 

The NCSC’s Technical Director, Dr Ian Levy, said: 

The pandemic has shown that cyber criminals will stop at nothing to attack and defraud businesses. Our Suspicious Email Reporting Service has also shown that the public can help us fight back against this scourge. 

The new reporting button makes it easy for businesses using Microsoft 365 to enable their staff to report dodgy looking emails and further help combat cyber crime.” 

Common phishing scams include business’ employees being tricked into downloading malware that looks like it comes from their IT support team. The email uses social engineering lures, such as spam email from trusted senders, to gain the trust of the recipient. They will believe the communication to be legitimate, and as a result, will be more likely to pass over account credentials.  

Other types of scams include spoofed login pages, as well as emails containing fake alerts from common workplace software, such as Microsoft 365. Users should also beware of emails they receive that have PDF attachments as this could be another way in which cyber criminals are planting malicious malwares which can cause so much damage. 

On the subject of cyber attacks, Martin Roberts, Neuways’ Managing Director, said: 

Businesses are at risk of cyber attacks if they aren’t investing in their IT security. It is now as important as paying your electric bill, it’s not an optional extra, you’ve simply got to have it.  

The real problem is that some of these cyber attacks aren’t ‘hacking’, in terms of technically breaking into systems. A lot of it is about social engineering and emailing a huge amount of people to trick them into clicking a link and downloading something malicious – it’s not technically sophisticated.  

We welcome further ways of helping to prevent ransomware impacting upon businesses – such as the addition of this reporting tool.” 

In July 2021, the average phishing case reported to the NCSC took four hours to be removed. 

Sadly, cyber criminals will use every opportunity they can, to trick people into handing over their personal and financial details,” said Clinton Blackburn, temporary commander of the City of London Police.

Phishing messages provide criminals with a gateway to obtain this information, which they will then use to commit fraud.”

If you want to discuss your own business’ cyber security provisions and implementing the NCSC’s tool into your existing IT setup, contact Neuways on 01283 753 333 or email


Want to keep up with our blog?

Get our most valuable tips right inside your inbox, once per month!

Latest IT News & Insights
Microsoft Dynamics 365 Business Central Main Product Mockup Showcase ERP
Why Business Central enhances and streamlines solutions
See how Microsoft Dynamics 365 Business Central enhances business solutions and streamlines the processes...
Read More
Neuways artificial intelligence
Artificial Intelligence: The Good, The Bad & The Ugly
AI is the Marmite of the IT world. Love it or hate it, the reality is it filters into our everyday lives...
Read More
Choose Neuways for your IT Support, Cyber Security and Business Central needs.
Cyber Security Acronyms Part 1: Neuways
We are helping clients to understand cyber security. We're making it easy for you, as we are jargon busting...
Read More
Password Manager and Security with neuways
Password Managers just became an even more important tool for Employees
The Government has brought in a ban on employees and manufacturers using default passwords.
Read More
Dark Web monitoring
What is the Dark Web?
Dark Web Monitoring identifies whether any of your company data (including login credentials and confidential...
Read More
Password Manager and Security with neuways
Password Security
Business Password Manager Tool Protect your remote workforce with Password Manager Tool, the business...
Read More
WatchGuard WiFi Security
WatchGuard User Services Platform – Simple, Secure and Intelligent WiFi
Why do Neuways partner with WatchGuard? Find out below to see how we improve the cyber security of your...
Read More
Endpoint Security
Endpoint Security
Protect your business with the best in Endpoint Security – How Neuways can help you Protect Your...
Read More

Frequently Asked Questions

Managed IT support is a comprehensive solution where an expert IT provider, like Neuways, handles your technology infrastructure. This includes proactive monitoring, maintenance, cyber security, and support.

Contact us

Support: 01283 753300

Business Development: 01283 753333

Purchasing: 01283 753322

Admin and Accounts: 01283 753311


Yes we do. Your business needs Cyber Security due to the increasing number of cyber threats that are affecting businesses in all industries. If your business has data and technology systems implemented, you will need Managed Cyber Security.

Yes we can. We have our own dedicated Microsoft Dynamics 365 Business Central teams who work to ensure that we can implement the right systems and solutions into your website that are absolute right for you. 

Got a question?

Reach out
& Connect

Please enable JavaScript in your browser to complete this form.