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New tool to report malicious emails available

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Malicious emails and cyber crime have cost organisations over £5 million in the last 13 months alone. Now, though, the National Cyber Security Centre (NCSC) are offering their support, through the option of a single-click button that allows anyone to report dodgy communications directly to them. 

Phishing email campaigns are rampant nowadays, as our weekly Neu Threats cyber security awareness bulletin points out. Unfortunately, the cyber criminals operating the scams are not holding back though, as the number of ransomware attacks so far in 2021 has exceeded the entire of 2020 already. 

While the general public could already forward malicious emails to the NCSC’s Suspicious Email Reporting Service (SERS), it is hoped that the simplifying of the reporting process to just one click of a button will encourage more widespread use among users. 

The NCSC’s Technical Director, Dr Ian Levy, said: 

The pandemic has shown that cyber criminals will stop at nothing to attack and defraud businesses. Our Suspicious Email Reporting Service has also shown that the public can help us fight back against this scourge. 

The new reporting button makes it easy for businesses using Microsoft 365 to enable their staff to report dodgy looking emails and further help combat cyber crime.” 

Common phishing scams include business’ employees being tricked into downloading malware that looks like it comes from their IT support team. The email uses social engineering lures, such as spam email from trusted senders, to gain the trust of the recipient. They will believe the communication to be legitimate, and as a result, will be more likely to pass over account credentials.  

Other types of scams include spoofed login pages, as well as emails containing fake alerts from common workplace software, such as Microsoft 365. Users should also beware of emails they receive that have PDF attachments as this could be another way in which cyber criminals are planting malicious malwares which can cause so much damage. 

On the subject of cyber attacks, Martin Roberts, Neuways’ Managing Director, said: 

Businesses are at risk of cyber attacks if they aren’t investing in their IT security. It is now as important as paying your electric bill, it’s not an optional extra, you’ve simply got to have it.  

The real problem is that some of these cyber attacks aren’t ‘hacking’, in terms of technically breaking into systems. A lot of it is about social engineering and emailing a huge amount of people to trick them into clicking a link and downloading something malicious – it’s not technically sophisticated.  

We welcome further ways of helping to prevent ransomware impacting upon businesses – such as the addition of this reporting tool.” 

In July 2021, the average phishing case reported to the NCSC took four hours to be removed. 

Sadly, cyber criminals will use every opportunity they can, to trick people into handing over their personal and financial details,” said Clinton Blackburn, temporary commander of the City of London Police.

Phishing messages provide criminals with a gateway to obtain this information, which they will then use to commit fraud.”

If you want to discuss your own business’ cyber security provisions and implementing the NCSC’s tool into your existing IT setup, contact Neuways on 01283 753 333 or email


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Frequently Asked Questions

As a leading IT and technology provider, we offer three core services, all of which have additional add-ons. We offer Managed IT Support, Business Central implementation and consultation, as well as Managed Cyber Security. Call us on 01283 753333 if you are interested in any of our services.

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Managed IT support is a comprehensive solution where an expert IT provider, like Neuways, handles your technology infrastructure. This includes proactive monitoring, maintenance, cyber security, and support.

Yes we do. Your business needs Cyber Security due to the increasing number of cyber threats that are affecting businesses in all industries. If your business has data and technology systems implemented, you will need Managed Cyber Security.

We can help you conduct Cyber Audits to assess whether your business would gain Cyber Essentials and Cyber Essentials Plus Certification. Our dedicated departments work with your team to assess how much work is required before you gain Cyber Essentials Plus certification. We will then provide advice and consultation on what aspects you need to change within your business before providing a quote on how we can assist your company become Cybersafe.

Yes we can. We have our own dedicated Microsoft Dynamics 365 Business Central teams who work to ensure that we can implement the right systems and solutions into your website that are absolute right for you. Our experienced business consultants have worked all over the world for organisations operating on a global scale. 

Exclaimer Pro is a dynamic email signature that helps clients to switch and change around email signatures so that clients are able to advertise different offers and brands to a variety of email recipients. Administrators can also manage user emails internally, meaning the user does not have to touch their own email signature.

We offer Managed Security Training to help employees spot email phishing attacks, spear phishing attacks and vishing attacks. We also help train clients on how to use the various pieces of software we provide to clients, like Exclaimer Pro, Business Central and Cybersafe software.

We are a Managed IT Support provider based in Derby, East Midlands. However, we cover so many areas including the whole of the UK, Europe, and America. We are always willing to travel and send our expert technicians to ensure you have the best experience. 

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