An IT Strategy outlines how technology will support a company’s goals and objectives. It should include the following elements: 

  1. Business alignment: The strategy should align with the overall business strategy and support the company’s goals and objectives. 
  2. IT Infrastructure: The strategy should outline the company’s IT infrastructure, including hardware, software, and networks. 
  3. IT Governance: The strategy should include guidelines for IT decision-making, including who is responsible for different aspects of the IT function and how decisions will be made. 
  4. IT Security: The strategy should include measures to protect the company’s information and systems from unauthorised access, use, disclosure, disruption, modification, or destruction. 
  5. Service Management: The strategy should outline how IT services will be managed, including incident management, problem management, change management, and service level management. 
  6. Continual Improvement: The strategy should include a plan for continually reviewing and improving the IT function to ensure that it meets the business’s needs. 
  7. Budget and resource allocation: The strategy should include a plan for allocating budget and resources to support the IT function. 
  8. Communication and Stakeholder Management: The strategy should include a plan for communicating with and managing stakeholders, including IT staff, business managers, and customers. 
  9. IT Risk Management: The strategy should include a plan for identifying and mitigating IT risks that could affect the business. 
  10. The Digitalisation of Business: The strategy should include leveraging digital technologies to improve the company’s overall performance and increase competitiveness. 

How can Neuways help me with my IT Strategy? 

Neuways can help with your IT Strategy in several ways by providing input and guidance: The business can provide input on the company’s goals and objectives and how technology can be used to support them. They can also advise on the business’s specific needs and requirements.

  1. Assess current IT capabilities: The business can assess the current state of the company’s IT capabilities, including hardware, software, networks, and services, and identify areas for improvement. 
  2. Identify business risks: The business can help identify potential risks to the company, such as security threats, compliance requirements, and regulatory changes, and how they should be addressed in the IT Strategy. 
  3. Provide budget and resource allocation: The business can provide funding and resources for the IT Strategy, including the budget for new technology, staffing, and training. 
  4. Facilitate communication and stakeholder management: The business can facilitate communication and engagement with stakeholders, including IT staff, business managers, and customers, to ensure that the IT Strategy is aligned with the needs of the business. 
  5. Provide support for Implementation: The business can support implementing the IT Strategy, including project management, change management, and testing. 
  6. Provide Continual improvement: The business can provide support for reviewing and improving the IT Strategy over time to ensure that it continues to meet the company’s needs.

It’s important to note that a business should work closely with IT professionals and experts to ensure that the IT Strategy aligns with the company’s goals and objectives and considers the latest technologies and best practices.

Is cyber security an essential part of IT Support for organisations? 

Yes, cyber security is an integral part of IT Support for organisations. Cyber security protects a company’s information and systems from unauthorised access, use, disclosure, disruption, modification, or destruction. It includes various technologies, processes, and practices designed to protect sensitive data, networks, and systems from cyber threats like hacking, phishing, and malware. 

Without proper cyber security, organisations are at risk of data breaches, which can lead to financial losses, damage to reputation, and legal repercussions. Therefore, cyber security is a critical component of an organisation’s overall IT Strategy, as it helps to ensure the confidentiality, integrity, and availability of the organisation’s data and systems. 

Some of the standard cyber security measures include:

  • Firewall and intrusion detection/prevention systems 
  • Encryption 
  • Multi-Factor Authentication 
  • Regular software updates and patch management 
  • Security Awareness training for employees 
  • Regular security assessments and penetration testing 
  • Business Continuity and Disaster Recovery planning 
  • Regular backups of essential data 

It’s important to note that cyber security is a continuous process, and organisations need a proactive approach to identify and mitigate the cyber risks to their systems and data.