Search
Close this search box.

What Fastly, and the day it broke the internet, taught businesses

Table of Contents

[fusion_builder_container type=”flex” hundred_percent=”no” equal_height_columns=”no” menu_anchor=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” background_color=”” background_image=”” background_position=”center center” background_repeat=”no-repeat” fade=”no” background_parallax=”none” parallax_speed=”0.3″ video_mp4=”” video_webm=”” video_ogv=”” video_url=”” video_aspect_ratio=”16:9″ video_loop=”yes” video_mute=”yes” overlay_color=”” video_preview_image=”” border_color=”” border_style=”solid” padding_top=”” padding_bottom=”” padding_left=”” padding_right=””][fusion_builder_row][fusion_builder_column type=”1_1″ layout=”1_1″ background_position=”left top” background_color=”” border_color=”” border_style=”solid” border_position=”all” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding_top=”” padding_right=”” padding_bottom=”” padding_left=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” center_content=”no” last=”true” min_height=”” hover_type=”none” link=”” border_sizes_top=”” border_sizes_bottom=”” border_sizes_left=”” border_sizes_right=”” first=”true”][fusion_text columns=”” column_min_width=”” column_spacing=”” rule_style=”default” rule_size=”” rule_color=”” content_alignment_medium=”” content_alignment_small=”” content_alignment=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” sticky_display=”normal,sticky” class=”” id=”” margin_top=”” margin_right=”” margin_bottom=”” margin_left=”” font_size=”” fusion_font_family_text_font=”” fusion_font_variant_text_font=”” line_height=”” letter_spacing=”” text_transform=”none” text_color=”” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=””]

Tuesday 8th June saw many of the largest websites in the world suffer a total blackout of their services. News websites such as The Guardian, the BBC and the New York Times were affected, as well as the UK government, Amazon and PayPal among many others as a result of a fault at the CDN provider, Fastly.The fault was discovered within the content delivery network (CDN) provider Fastly, which many of these websites use. While the outage lasted for just over an hour, the impact of it was felt so far around the world that many are asking not only why and how it happened, but what can be done to avoid a reoccurrence.

Neuways’ Chief Technology Officer Toby Stephenson wasn’t overly surprised that the outage occurred, as there are just a handful of viable options out there for websites looking for CDNs.

“This incident highlights the reliance that many of the world’s biggest websites put on CDNs like Fastly. As there are so few of these services, these outages can occur from time-to-time.

“By using these CDNs to push content out to readers, these are usually websites that are fast and responsive – but in this case they have been affected by a severe outage and had been left with egg on their collective faces.”While it might have been amusing to some to see news outlets using Google Documents and Twitter threads to spread word of the outage as their own websites were unavailable, there was reportedly £20 MILLION of lost revenue in just over 60 minutes. This is a significant loss of revenue for so many of the sites involved, and just shows the costly damage of downtime of any kind.

But while errors can happen from time-to-time, this particular outage can teach many different businesses, even those unaffected, lessons. The COVID-19 pandemic has seen an unprecedented demand for cloud-based services, which has put extra pressure on the likes of Fastly. This is due to businesses needing to reach out of the office and have flexible services that allow their employees to work from home more easily.

Now, it is hard to pin that down to being the exact reason why this particular fault occurred, but businesses should be more aware of their need to diversify. As the websites that went down earlier in the week are now aware, there is no need to risk being operational. It is far better to spread your various IT services with different providers if possible. This then gives your business more opportunity to survive an outage, by not being so reliant upon one service, like that of Fastly.Neuways Managing Director, Martin Roberts, added: “Businesses should ensure that their services are diversified to avoid any kind of outage in their operations.

“As we have seen, a number of the world’s largest organisations do not do this and they suffered some damage during the Fastly blackout. You can bet they will be reviewing their IT infrastructure as we speak to ensure nothing of this scale ever happens again, as it is not only damaging to their purses, but reputationally, too.”

It is always worth reviewing your IT infrastructure whenever an event of significance, such as this, occurs as part of a wider IT strategy. Experienced Managed Service Providers, such as Neuways, can help ensure your business has the right structures in place to not succumb to downtime of any kind.

If you are concerned about your IT strategy, infrastructure or providers, talk to Neuways’ IT experts today:  01283 753333 or email hello@neuways.com.

[/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Want to keep up with our blog?

Get our most valuable tips right inside your inbox, once per month!

Latest IT News & Insights
Microsoft Dynamics 365 Business Central Main Product Mockup Showcase ERP
Why Business Central enhances and streamlines solutions
See how Microsoft Dynamics 365 Business Central enhances business solutions and streamlines the processes...
Read More
Neuways artificial intelligence
Artificial Intelligence: The Good, The Bad & The Ugly
AI is the Marmite of the IT world. Love it or hate it, the reality is it filters into our everyday lives...
Read More
Choose Neuways for your IT Support, Cyber Security and Business Central needs.
Cyber Security Acronyms Part 1: Neuways
We are helping clients to understand cyber security. We're making it easy for you, as we are jargon busting...
Read More
Password Manager and Security with neuways
Password Managers just became an even more important tool for Employees
The Government has brought in a ban on employees and manufacturers using default passwords.
Read More
Dark Web monitoring
What is the Dark Web?
Dark Web Monitoring identifies whether any of your company data (including login credentials and confidential...
Read More
Password Manager and Security with neuways
Password Security
Business Password Manager Tool Protect your remote workforce with Password Manager Tool, the business...
Read More
WatchGuard WiFi Security
WatchGuard User Services Platform – Simple, Secure and Intelligent WiFi
Why do Neuways partner with WatchGuard? Find out below to see how we improve the cyber security of your...
Read More
Endpoint Security
Endpoint Security
Protect your business with the best in Endpoint Security – How Neuways can help you Protect Your...
Read More

Frequently Asked Questions

Managed IT support is a comprehensive solution where an expert IT provider, like Neuways, handles your technology infrastructure. This includes proactive monitoring, maintenance, cyber security, and support.

Contact us

Support: 01283 753300

Business Development: 01283 753333

Purchasing: 01283 753322

Admin and Accounts: 01283 753311

Email: hello@neuways.com

Yes we do. Your business needs Cyber Security due to the increasing number of cyber threats that are affecting businesses in all industries. If your business has data and technology systems implemented, you will need Managed Cyber Security.

Yes we can. We have our own dedicated Microsoft Dynamics 365 Business Central teams who work to ensure that we can implement the right systems and solutions into your website that are absolute right for you. 

Got a question?

Reach out
& Connect

Please enable JavaScript in your browser to complete this form.
Name